What is the difference between SafeWindow and BankVault Key?

All products access the same secure, safe, remote, secret and anonymous BankVault virtual machines. The difference is because: a) Each product involves a different method of access to the BankVault virtual machine. b) Each product offers different features to suit different customer needs c) Each product has a different cost to manage and service. Importantly, […]

What If I’ve already been hacked or infected. Can you help?

BankVault won’t fix your computer or any damage already done, but it will give you a safe and secure place you can use to conduct your sensitive activity online safely, even if your computer is affected. Click here to find out more about how it works. This can be extremely useful if you suspect your […]

What can happen to me if I don’t use BankVault?

Without BankVault you are left at the mercy of your own computer’s security. Unfortunately, even a well defended computer can still be vulnerable to attack and malware. And even a cautious and risk-aware user can inadvertently encounter a malware-injected website, malicious ads, redirection, website spoofing or a litany of other attacks and techniques designed to […]

What is virtual machine/computer?

A ‘virtual machine’ is essentially a simulated or software-only computer that acts and functions exactly like the computer you’re using right now, only there’s no hardware. No screen, no keys, no hard drive, no cables. Think of it as a virtual computer. It’s simply a software-only representation of a computer. You can learn more about […]

How much does it cost to be protected?

BankVault has a range of options to suit different budgets and requirements starting from our most popular solution at $199 RRP for 12 months protection. Small Businesses and home users can use BankVault SafeWindow for their peace of mind. It is quick and easy to use. You can open the BankVault SafeWindow software up on your […]

Why should you use BankVault?

BankVault gives you certainty about your security and privacy when you go online. Every day we handle sensitive information and conduct important financial transactions on the internet using computers which are under attack from scammers, hackers, malware and other online threats. BankVault solves one of the biggest weak points in computer security—the end user’s computer […]

How does BankVault protect me and my computer?

BankVault works from the simple principle that you can’t hack what isn’t there. BankVault protects you by securing everything you do online. While you’re using BankVault you are operating from a secure, secret, anonymous and safe place. BankVault protects your computer by preventing anything dangerous you encounter while online, passing back to your computer. Nothing […]

I still don’t get it

You can think of BankVault as a way of using your computer to press the same button on another different ‘virtual computer’ far away. Any data traffic on a website actually comes from that computer, not yours.

Which BankVault product is the best fit for me?

BankVault has a range of options to suit different budgets and requirements starting from our most popular solution at $199 RRP for 12 months protection. Small Businesses and home users can use BankVault SafeWindow for their peace of mind. It is quick and easy to use. You can open the BankVault SafeWindow software up on your […]

Can I get rid of my antivirus?

No! They do different things. Antivirus software does a good job of protecting your computer most of the time. BankVault is there for when you need to be sure online—absolutely. Read our FAQ on ‘How does BankVault compare to antivirus software?‘